Cookies, Data Processing & Privacy
Geriatro BV located at Vennestraat 2 B2.3 3600 Genk Belgium, is responsible for the processing of personal data as reflected in this privacy statement.
The online marketplace for short-stay accommodation named Gloria.care is operated by Robert Winters and is owned by the company Geriatro, located at Vennestraat 2, 3600 Genk.
This privacy notice informs you about the personal data that Gloria.care collects in the course of providing services to all interested parties, how this personal data is used, and the rights you have. The privacy notice applies to all users of the online platform and all visitors to Gloria.care. By using the information and services of www.geriatro.com, you declare your agreement with Gloria.care's privacy policy and with the terms in this privacy statement.
Ensuring the privacy of the users of Gloria.care is an important task for Geriatro and we process personal data in accordance with the laws and regulations on the protection of personal data. We therefore recommend that you read this privacy statement thoroughly before using Geriatro's services.
Geriatro's Data Protection Officer can be reached at privacy@Gloria.care
Gloria.care only collects personal data that is explicitly and voluntarily shared on the platform by care professionals, informal carers or potential residents to support the provision of services around short-term stays in care facilities. In addition to some basic personal data such as name, date of birth, gender and contact details, we offer the option to add attachments in applications deemed relevant by applicants for care facilities to determine whether or not an application can be accepted.
In addition to content data around applications, Gloria.care uses various applications and techniques to track who visits the online platform and how visitors behave. The information we register, via cookies, includes IP addresses, browser type and pages visited. We also monitor the location where visitors first visit the website and from which page they leave. This information is stored anonymously and is not linked to other personal data.
Applications from external services are installed to enhance the user experience of Gloria.care and the economic activities of the online marketplace. A non-exhaustive list of such services is:
Social media pixels such as the Facebook pixel provide customised ads to some Gloria.care users
Matomo Analytics provides privacy-friendly processing and storage of application usage
Crisp provides chat and support between users and administrators of the platform
Google & Facebook identification systems to make login easy.
Google maps provides the display of facilities on a map
Gloria.care hereby reserves the right to rely on other external services for a better user experience without including them in the above list.
A non-exhaustive list of information data we collect:
First and last name
Gender
Date of birth
Address details
Telephone number
E-mail address
IP address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Location data
Documents and attachments (varia)
Details of your activities on our website
Information about your surfing behaviour across various websites (e.g. because this company is part of an advertising network)
Internet browser and device type
Children may only use Gloria.care's services together with their parents or guardians. If you are a minor (under 18 years of age), we ask that you do not transfer any personal data to Gloria.care.
Gloria.care processes your personal data for the following purposes:
Informing you about changes to our services and products
To offer you the opportunity to create an account
To deliver goods and services to you
To support services around offering and recording stays in care facilities
Improve communication around availability, room supply and prices of care facilities towards care professionals, informal carers and potential residents with a care need
Setting up an additional communication channel for care facilities with the aim of supporting their economic activities
Attachments added to applications without description but with possible personal or medical content are essential information and are only processed for communication between applicant and recipient of a care facility. All data are processed with utmost care and sent via end-to-end encrypted SSL connections. Administrators of the Gloria.care platform reserve the right at all times to conduct a screening of communications between the parties if abuse is suspected, but will never evaluate attachments with potentially sensitive content for this purpose.
Gloria.care does not make decisions based on automated processing on matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Geriatro) being involved.
Gloria.care stores your personal data no longer than strictly necessary to realise the purposes for which your data are collected. We apply a retention period of 3 years for all data around requests and bookings in care facilities.
Personal data is only processed for the purposes described above. Gloria.care does not retain the added personal data longer than necessary for the processing of stated purposes, unless such data is necessary to comply with a legal retention obligation.
Gloria.care shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. Gloria.care remains responsible for this processing.
In addition, Gloria.care provides your personal data to other third parties. We only do so with your explicit consent and if you actively choose to use these third-party services.
Users who choose to do SMS verification allow Twilio to perform this verification for them regarding Gloria.care.
Users who choose to use Gloria.care with their Facebook account, allow Facebook to verify their account details via Gloria.care
Users who choose to use Gloria.care with their Google account allow Google to verify their account details via Gloria.care.
Users who conduct a search and wish to access geographical data on a map for this purpose will have it appear through Google Maps services.
Gloria.care may need to transfer your data to a server abroad or to third parties (within Europe only) that we rely on to process your data. This is necessary to perform the agreement between Gloria.care and yourself. Naturally, this is done in accordance with what is included in these privacy statements and the applicable laws and regulations.
Gloria.care uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Gloria.care uses cookies with a purely technical functionality. These ensure that the website works properly and that, for instance, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser's settings.
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Gloria.care, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to privacy@Gloria.care. To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Gloria.care would also like to inform you that you have the opportunity to file a complaint with the national regulator, the Personal Data Authority
Gloria.care handles the processing of your personal data with the utmost care and takes appropriate measures to secure the data against misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. These measures are in line with the applicable legal requirements and guidelines, and consist for example of using an SSL connection for all personal data and encrypting passwords in our database so that only users can access their own user accounts. If you still feel that the data is insufficiently secured or if you have indications of misuse, please do not hesitate to contact us by sending an e-mail to privacy@Gloria.care
The website www.Gloria.care contains a number of links to other websites of organisations. Gloria.care cannot be held responsible regarding the use of personal data by those organisations. Gloria.care therefore recommends that visitors read the privacy statements of those organisations carefully.
The website includes buttons to promote or share pages on social networks. These buttons would be realised by a code provided by Facebook, Twitter, LinkedIn, Youtube and Instagram, which, among other things, sets a cookie (see above). Please therefore also read carefully the privacy statements of Facebook, Twitter, LinkedIn, Youtube and Instagram (which may change regularly) to see what they would do with the personal data they acquire with this code.
As a data controller, Gloria.care reserves the right to amend this privacy statement when necessary and without prior notice. If you subsequently continue to use our services or website, you will automatically be bound by the terms of the amended privacy statement. It is therefore advisable to consult this privacy statement regularly.
The use of this website is subject to the terms of use described below. By using the website, you are deemed to have read and accepted these terms of use.
The information available on or via the website is of a purely general nature and is only intended for general use. No rights may be derived from the information.
Although the greatest possible care has been taken in compiling the content of the website, it cannot be excluded that certain information may be obsolete, incomplete or otherwise incorrect. Gloria.care cannot give any guarantees regarding the nature or content of the information on the website.
If you find any inaccuracies in the information made available on or through the website, please contact the webmaster or Gloria.care.
Gloria.care tries to avoid interruptions in consulting the website as much as possible. However, Gloria.care cannot guarantee that the website will be completely free of any kind of interruption or will not be affected by other technical problems.
The website may contain hyperlinks to other websites over which Gloria.care has no technical or content control or authority. Accordingly, Gloria.care offers no guarantee as to the completeness or accuracy of the content or the availability of these websites.
The inclusion of hyperlinks to other websites does not imply any association, partnership, affiliation or endorsement by Gloria.care with or of these websites or their content.
If you wish to create hyperlinks to the website on your own website, please contact the webmaster or Gloria.care first.
Gloria.care cannot be held liable for any malfunctions, interruptions or errors in the information published.
The information provided relies on reliable sources and careful analysis. However, Gloria.care does not guarantee the accuracy, completeness, suitability of the information for any use.
Gloria.care shall not be held liable for any damages arising or resulting from any direct or indirect use of the website or of the information obtained on or through the website. Gloria.care is furthermore not liable for damages resulting from possible interruptions of the website, for damages caused by technical errors, even if the error would qualify as "serious fault" under Belgian law, or by viruses or similar disruptive elements, or, from the consultation or use of the website (e.g. via hyperlinks) referred to on or via the website or the information contained in the latter. Nor shall Gloria.care be liable for electronic communications via the website, such as transmission of e-mail messages, delay, interception or manipulation by third parties of these communications.
It is possible that the website creates a link to another website that might be of interest to the user. However, this link is purely informative and Gloria.care is not responsible for its content or the use that might be made of it.
Gloria.care makes no guarantee as to the compatibility with your equipment of the files included or contained in the website or as to the accessibility of these elements.
The website is protected by copyright. Full or partial presentation, reproduction, dissemination, sale, distribution, publication, adaptation and use for commercial purposes in any manner whatsoever of the website and its content is prohibited without the prior written consent of Gloria.care. It is equally prohibited to store this information electronically or use it for illegal purposes. All possible disputes should be settled in a court located on the Belgian territory.
The online marketplace for short-stay accommodation named Gloria.care is operated by Robert Winters and is owned by the company Geriatro, located at Vennestraat 2, 3600 Genk.
This privacy notice informs you about the personal data that Gloria.care collects in the course of providing services to all interested parties, how this personal data is used, and the rights you have. The privacy notice applies to all users of the online platform and all visitors to Gloria.care. By using the information and services of www.geriatro.com, you declare your agreement with Gloria.care's privacy policy and with the terms in this privacy statement.
Ensuring the privacy of the users of Gloria.care is an important task for Geriatro and we process personal data in accordance with the laws and regulations on the protection of personal data. We therefore recommend that you read this privacy statement thoroughly before using Geriatro's services.
Geriatro's Data Protection Officer can be reached at privacy@Gloria.care
Gloria.care only collects personal data that is explicitly and voluntarily shared on the platform by care professionals, informal carers or potential residents to support the provision of services around short-term stays in care facilities. In addition to some basic personal data such as name, date of birth, gender and contact details, we offer the option to add attachments in applications deemed relevant by applicants for care facilities to determine whether or not an application can be accepted.
In addition to content data around applications, Gloria.care uses various applications and techniques to track who visits the online platform and how visitors behave. The information we register, via cookies, includes IP addresses, browser type and pages visited. We also monitor the location where visitors first visit the website and from which page they leave. This information is stored anonymously and is not linked to other personal data.
Applications from external services are installed to enhance the user experience of Gloria.care and the economic activities of the online marketplace. A non-exhaustive list of such services is:
Social media pixels such as the Facebook pixel provide customised ads to some Gloria.care users
Matomo Analytics provides privacy-friendly processing and storage of application usage
Crisp provides chat and support between users and administrators of the platform
Google & Facebook identification systems to make login easy.
Google maps provides the display of facilities on a map
Gloria.care hereby reserves the right to rely on other external services for a better user experience without including them in the above list.
A non-exhaustive list of information data we collect:
First and last name
Gender
Date of birth
Address details
Telephone number
E-mail address
IP address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Location data
Documents and attachments (varia)
Details of your activities on our website
Information about your surfing behaviour across various websites (e.g. because this company is part of an advertising network)
Internet browser and device type
Children may only use Gloria.care's services together with their parents or guardians. If you are a minor (under 18 years of age), we ask that you do not transfer any personal data to Gloria.care.
Gloria.care processes your personal data for the following purposes:
Informing you about changes to our services and products
To offer you the opportunity to create an account
To deliver goods and services to you
To support services around offering and recording stays in care facilities
Improve communication around availability, room supply and prices of care facilities towards care professionals, informal carers and potential residents with a care need
Setting up an additional communication channel for care facilities with the aim of supporting their economic activities
Attachments added to applications without description but with possible personal or medical content are essential information and are only processed for communication between applicant and recipient of a care facility. All data are processed with utmost care and sent via end-to-end encrypted SSL connections. Administrators of the Gloria.care platform reserve the right at all times to conduct a screening of communications between the parties if abuse is suspected, but will never evaluate attachments with potentially sensitive content for this purpose.
Gloria.care does not make decisions based on automated processing on matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Geriatro) being involved.
Gloria.care stores your personal data no longer than strictly necessary to realise the purposes for which your data are collected. We apply a retention period of 3 years for all data around requests and bookings in care facilities.
Personal data is only processed for the purposes described above. Gloria.care does not retain the added personal data longer than necessary for the processing of stated purposes, unless such data is necessary to comply with a legal retention obligation.
Gloria.care shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. Gloria.care remains responsible for this processing.
In addition, Gloria.care provides your personal data to other third parties. We only do so with your explicit consent and if you actively choose to use these third-party services.
Users who choose to do SMS verification allow Twilio to perform this verification for them regarding Gloria.care.
Users who choose to use Gloria.care with their Facebook account, allow Facebook to verify their account details via Gloria.care
Users who choose to use Gloria.care with their Google account allow Google to verify their account details via Gloria.care.
Users who conduct a search and wish to access geographical data on a map for this purpose will have it appear through Google Maps services.
Gloria.care may need to transfer your data to a server abroad or to third parties (within Europe only) that we rely on to process your data. This is necessary to perform the agreement between Gloria.care and yourself. Naturally, this is done in accordance with what is included in these privacy statements and the applicable laws and regulations.
Gloria.care uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Gloria.care uses cookies with a purely technical functionality. These ensure that the website works properly and that, for instance, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser's settings.
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Gloria.care, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to privacy@Gloria.care. To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Gloria.care would also like to inform you that you have the opportunity to file a complaint with the national regulator, the Personal Data Authority
Gloria.care handles the processing of your personal data with the utmost care and takes appropriate measures to secure the data against misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. These measures are in line with the applicable legal requirements and guidelines, and consist for example of using an SSL connection for all personal data and encrypting passwords in our database so that only users can access their own user accounts. If you still feel that the data is insufficiently secured or if you have indications of misuse, please do not hesitate to contact us by sending an e-mail to privacy@Gloria.care
The website www.Gloria.care contains a number of links to other websites of organisations. Gloria.care cannot be held responsible regarding the use of personal data by those organisations. Gloria.care therefore recommends that visitors read the privacy statements of those organisations carefully.
The website includes buttons to promote or share pages on social networks. These buttons would be realised by a code provided by Facebook, Twitter, LinkedIn, Youtube and Instagram, which, among other things, sets a cookie (see above). Please therefore also read carefully the privacy statements of Facebook, Twitter, LinkedIn, Youtube and Instagram (which may change regularly) to see what they would do with the personal data they acquire with this code.
As a data controller, Gloria.care reserves the right to amend this privacy statement when necessary and without prior notice. If you subsequently continue to use our services or website, you will automatically be bound by the terms of the amended privacy statement. It is therefore advisable to consult this privacy statement regularly.
The use of this website is subject to the terms of use described below. By using the website, you are deemed to have read and accepted these terms of use.
The information available on or via the website is of a purely general nature and is only intended for general use. No rights may be derived from the information.
Although the greatest possible care has been taken in compiling the content of the website, it cannot be excluded that certain information may be obsolete, incomplete or otherwise incorrect. Gloria.care cannot give any guarantees regarding the nature or content of the information on the website.
If you find any inaccuracies in the information made available on or through the website, please contact the webmaster or Gloria.care.
Gloria.care tries to avoid interruptions in consulting the website as much as possible. However, Gloria.care cannot guarantee that the website will be completely free of any kind of interruption or will not be affected by other technical problems.
The website may contain hyperlinks to other websites over which Gloria.care has no technical or content control or authority. Accordingly, Gloria.care offers no guarantee as to the completeness or accuracy of the content or the availability of these websites.
The inclusion of hyperlinks to other websites does not imply any association, partnership, affiliation or endorsement by Gloria.care with or of these websites or their content.
If you wish to create hyperlinks to the website on your own website, please contact the webmaster or Gloria.care first.
Gloria.care cannot be held liable for any malfunctions, interruptions or errors in the information published.
The information provided relies on reliable sources and careful analysis. However, Gloria.care does not guarantee the accuracy, completeness, suitability of the information for any use.
Gloria.care shall not be held liable for any damages arising or resulting from any direct or indirect use of the website or of the information obtained on or through the website. Gloria.care is furthermore not liable for damages resulting from possible interruptions of the website, for damages caused by technical errors, even if the error would qualify as "serious fault" under Belgian law, or by viruses or similar disruptive elements, or, from the consultation or use of the website (e.g. via hyperlinks) referred to on or via the website or the information contained in the latter. Nor shall Gloria.care be liable for electronic communications via the website, such as transmission of e-mail messages, delay, interception or manipulation by third parties of these communications.
It is possible that the website creates a link to another website that might be of interest to the user. However, this link is purely informative and Gloria.care is not responsible for its content or the use that might be made of it.
Gloria.care makes no guarantee as to the compatibility with your equipment of the files included or contained in the website or as to the accessibility of these elements.
The website is protected by copyright. Full or partial presentation, reproduction, dissemination, sale, distribution, publication, adaptation and use for commercial purposes in any manner whatsoever of the website and its content is prohibited without the prior written consent of Gloria.care. It is equally prohibited to store this information electronically or use it for illegal purposes. All possible disputes should be settled in a court located on the Belgian territory.
Updated on: 24/03/2024
Thank you!